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Tech Support Questions?

Tech Questions

We realize that using technology can be stressful during this time and you may have issues and questions about accessing online information. Shared below is a link with "FAQ for Extended Digital Learning (EDL)" for our WES families. We will update this document with more information as needed.

If your question or issue has not been answered in our document, JCS will also provide technical support M-F 8am-5pm beginning August 26. Call 859-887-4121 during the hours above.

After hours, send an email to techhelp@jessamine.kyschools.us

Email messages will be answered the next business day in the order received.

https://docs.google.com/document/d/1IN09EAsc_BOHWHEQW9jkL1fKEMgrHDSOXdxD37uBDcQ/edit?usp=sharing

 

 

Have you logged in using an email address and received this error? 

YOU ARE NOT AUTHORIZED TO USE THIS DEVICE

Choose “SIGN IN WITH A DIFFERENT ACCOUNT” instead of the NEXT button.

Sign in with a different account

 

 





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